iMentoris

Privacy Policy

Last Updated: January 1, 2026 Effective Date: January 1, 2026

This Privacy Policy explains how KAIDATECH GLOBAL PTE. LTD. (hereinafter referred to as "the Company" or "we"), operating under the brand name "iMentoris", collects, uses, discloses, and protects your personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore when providing services to you through the website https://imentoris.com.

We fully understand the importance of personal information to you and are committed to protecting your personal information through reasonable management, technical, and organizational measures.

1. Scope of This Privacy Policy

This Privacy Policy applies to all individuals who access or use the iMentoris website, applications, online learning platforms, and related services (collectively, the “Services”).

This Privacy Policy should be read together with our Terms of Service, which govern your use of the Services.

2. Personal Data We Collect

We may collect personal data directly from you or automatically through your use of the Services, including but not limited to the following categories:

2.1 Account and Registration Information

  • Full name
  • Email address
  • Mobile phone number
  • Account credentials
  • Profile information voluntarily provided by you

2.2 Service and Learning Information

  • Course enrollment records
  • Class attendance, participation, and interaction data
  • Learning progress, assessments, and feedback
  • Communications with instructors or customer support

2.3 Technical and Usage Information

  • IP address
  • Device type, browser type, operating system
  • Log files, access times, and usage analytics

2.4 Payment Information

Payments are processed by third-party payment service providers. We do not store complete credit or debit card information on our systems.

3. Purposes of Collection and Use

We collect and use personal data for the following purposes:

  1. To provide, operate, and administer the Services
  2. To create and manage user accounts
  3. To deliver courses, learning content, notifications, and reminders
  4. To process payments, invoices, and transaction records
  5. To improve platform functionality and user experience
  6. To ensure platform security and prevent fraud or misuse
  7. To respond to inquiries, feedback, complaints, or disputes
  8. To comply with applicable legal and regulatory obligations

4. Consent

By registering for or using the Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us using the details provided below.

Please note that withdrawal of consent may affect our ability to continue providing certain Services.

5. Disclosure of Personal Data

We do not sell personal data.

We may disclose personal data to the following parties where necessary:

  1. Service providers and partners who assist us in operating the Services (such as hosting, analytics, payment processing), subject to confidentiality and data protection obligations
  2. Government authorities, regulators, or law enforcement agencies where required by applicable laws
  3. Other parties with your explicit consent

6. Cross-Border Data Transfers

Where personal data is transferred outside Singapore, we take reasonable steps to ensure that the receiving party provides a level of protection comparable to that required under the PDPA.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Upon termination of services or closure of an account, personal data will be deleted or anonymized, unless retention is legally required.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or loss

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights Under PDPA

Subject to the PDPA, you have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data

Requests may be submitted using the contact details below. We may require verification of your identity before processing any request.

10. Children’s Privacy

The Services are intended for individuals aged 18 years and above.

We do not knowingly collect personal data from minors. If you believe that a minor has provided personal data to us, please contact us so that appropriate action may be taken.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices.

Any updates will be published on this page with a revised effective date. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

12. Contact Us – Data Protection Officer (DPO)

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

Email: dpo@imentoris.com