iMentoris

Membership Terms of Service

Article 1 Applicability and Legal Effect

Before registering, accessing, browsing, or using any online education platform, website, application, or related services provided by the Company, Members are required to carefully read and fully understand these Membership Terms of Service (the “Terms”).

By completing the registration process, clicking “Agree” or “Accept,” or otherwise using the Company’s services, the Member is deemed to have fully read, understood, and agreed to be legally bound by all provisions of these Terms.

If the Member does not agree to all or any part of these Terms, the Member shall immediately cease registration and discontinue use of the Company’s services.

Article 2 Eligibility

The Company provides servicesexclusively to individuals who are at least eighteen (18) years of age.

Minors or persons with limited legal capacity are not permitted to register for or use the Company’s services.

By completing registration, the Member represents and warrants that he or she has full legal capacity and shall bear all related legal responsibilities.

Article 3 Scope of Services and Equipment Responsibility

The Member acknowledges and agrees that the Company provides online education courses, learning platforms, and related support services.

All equipment and expenses required to access the services, including but not limited to computers, mobile devices, internet connections, and communication fees, shall be solely borne by the Member.

Article 4 Formation of Contractual Relationship

The Member confirms that he or she has reviewed and understood the service content, usage rules, pricing, and related policies published on the Company’s platforms, websites, or applications, and voluntarily enters into a Course Service Agreement, Membership Agreement, or accepts these Terms.

Upon electronic confirmation or execution, the Member agrees to comply with all contractual documents and these Terms.

Article 5 Accuracy and Updating of Member Information

Members shall provide true, accurate, and complete personal information during registration, including but not limited to name, contact number, and email address, and shall promptly update such information upon any change.

Any loss or damage arising from inaccurate or outdated information shall be borne solely by the Member. The Company reserves the right to suspend or terminate membership and services accordingly.

Article 6 Course Content and Usage Conditions

Details regarding course content, number of sessions, validity period, and other terms shall be governed by the relevant agreement executed between the parties.

Members may access course services only after full payment of all applicable fees has been completed.

Article 7 Account Security and Usage Responsibility

1.Members shall properly safeguard their account credentials and immediately notify the Company of any unauthorized use.

2.Member accounts are strictly for personal use and may not be transferred, lent, rented, sold, or shared with any third party.

3.Any violation may result in suspension or termination of services and termination of the relevant agreement.

Article 8 Prohibited Conduct

Members shall not use the Company’s platform to engage in any unlawful, improper, or rights-infringing activities, including but not limited to:

  • Violating applicable laws or regulations of Singapore or other jurisdictions;
  • Publishing abusive, threatening, harassing, pornographic, violent, or discriminatory content;
  • Infringing intellectual property, privacy, or reputation rights;
  • Interfering with system operations or conducting unauthorized access;
  • Conducting commercial promotion, religious solicitation, or activities unrelated to the courses;
  • Collecting or soliciting other Members’ personal data without authorization.

The Company reserves the right to immediately suspend or terminate services and seek compensation for any resulting losses.

Article 9 System Maintenance and Disclaimer

The Company shall make reasonable efforts to maintain the security and stability of its services but does not guarantee uninterrupted or error-free operation.

The Company shall not be liable for service interruptions or losses caused by equipment failure, network issues, force majeure events, or factors not attributable to the Company.

Article 10 Fees and Payment

Members shall pay service fees in accordance with the agreed payment method and schedule.

The Company does not provide loans, installment plans, or financial advice. Any arrangements between the Member and third-party financial institutions are independent of the Company.

Article 11 Customer Support

Members may contact the Company’s customer support team via the designated email address or platform channels for assistance.

Article 12 Confidentiality

Without prior written consent from the Company, Members shall not disclose, use, or provide to any third party any confidential information, including business secrets, course materials, technical data, or internal information of the Company.

Article 13 Intellectual Property Rights

All intellectual property rights in the Company’s platform, courses, materials, videos, images, systems, and related content belong to the Company or its authorized licensors.

Members shall not use such materials for any unauthorized or commercial purposes without prior written approval.

Article 14 Non-Solicitation

Members shall not solicit, recruit, or employ any employee, instructor, or consultant of the Company or its affiliated entities.

Any violation shall result in liability for damages incurred by the Company.

Article 15 Personal Data Protection (PDPA)

1. Legal Basis

The Company collects, uses, processes, and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

2. Purposes of Collection and Use

Personal data may be used for membership management, course delivery, teaching quality improvement, billing, customer support, system security, and compliance with legal or regulatory requirements.

3. Consent and Withdrawal

Members may withdraw consent in accordance with PDPA; however, such withdrawal may affect the Company’s ability to provide certain services.

4. Data Security and Retention

The Company implements reasonable administrative, technical, and physical safeguards and retains personal data only for as long as necessary or legally required.

5. Disclosure

Personal data will not be disclosed to third parties except as required by law, with Member consent, or as necessary to provide services.

6. Cross-Border Transfer

Where personal data is transferred outside Singapore, the Company will ensure a standard of protection comparable to PDPA requirements.

7. Member Rights

Members have the right to request access to and correction of their personal data and to inquire about its use in accordance with PDPA.

Article 16 Amendments and Governing Law

The Company reserves the right to amend these Terms from time to time and will notify Members through reasonable means.

Continued use of the services after amendments constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of Singapore.